Workshop Manager

Take the next step in your leadership career with Northeast Isuzu. We are seeking an experienced and driven Workshop Manager to lead our busy service department, inspire a high-performing team, and ensure the workshop operates safely, efficiently, and profitably. Join a respected dealership that values strong leadership, customer service, and continuous improvement.

 

About the Role

As the Workshop Manager, you will be responsible for the overall performance of the workshop, ensuring exceptional customer service, high productivity, and quality workmanship. You will lead a team of technicians, apprentices and support staff while maintaining a safe, efficient and positive working environment.

 

 

Key Responsibilities

• Lead and manage the day-to-day operations of the workshop.
• Drive workshop productivity, efficiency and profitability while maintaining exceptional service standards.
• Plan and allocate work to maximise workshop capacity and meet customer expectations.
• Monitor job progress and ensure repairs are completed on time and to a high standard.
• Mentor, coach and develop technicians and apprentices to achieve their full potential.
• Maintain a strong focus on workplace health and safety, quality control and compliance.
• Build and maintain strong relationships with customers, suppliers and internal departments.
• Work closely with the Service Department to deliver an outstanding customer experience.
• Identify opportunities to improve workshop processes, performance and team engagement.

 

About You

You are a motivated leader with a strong heavy vehicle background and a passion for developing people and driving results. You thrive in a fast-paced environment and enjoy leading teams to achieve outstanding outcomes.

 

To be successful, you will have:

• Previous experience in a Workshop Manager or senior workshop leadership role.
• A trade qualification as a Heavy Vehicle Diesel Technician (preferred).
• Strong leadership skills with the ability to motivate, mentor and develop a team.
• Excellent organisational and time management skills.
• A sound understanding of workshop operations, productivity and financial performance.
• Outstanding communication and customer service skills.
• A proactive approach with a commitment to continuous improvement.
• The ability to build strong working relationships across all levels of the business.

 

About us:

Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

 

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Light and Heavy vehicle dealerships, an Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move

Accelerate your career and apply now.

*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical and random drug and alcohol testing throughout employment.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

Respectfully, no agencies please.