Service Advisor - Lonsdale

🚛 Love working with people and keeping things running smoothly?  Here’s your chance to join a leading heavy vehicle and machinery team representing Isuzu Trucks, Iveco Trucks, and Kobelco Machinery at our Lonsdale heavy vehicle and machinery dealership

About the Role

As a Service Advisor, you’ll be the key link between our customers and the workshop. You’ll coordinate service bookings, prepare quotes and invoices, keep customers updated on progress, and make sure every vehicle or machine leaves in top condition.

Key Responsibilities

• Manage customer bookings and service schedules
• Check vehicles in and out and provide progress updates
• Prepare quotes, invoices, and repair orders
• Support the service team with coordination and communication
• Handle phone and email enquiries promptly and professionally
• General administration duties

What You’ll Bring:

• Strong customer service experience – ideally in a fast-paced environment
• Great communication and relationship-building skills
• Solid computer skills and confidence learning new systems
• Excellent attention to detail and time management
• A positive, team-focused attitude
• A valid driver’s licence and full working rights in Australia

About the Northeast Group

Established in 1978, the Northeast Group is a national, award-winning automotive retail and service organisation, employing over 630 people across SA, VIC, QLD, NSW, and NT.

The group delivers a complete customer experience through multiple business units, offering premium solutions across transport, engineering, construction, and agriculture. Our companies include Northeast Paint and Panel, Light and Heavy Vehicle Dealerships, an Engineering and Manufacturing Division, and Agricultural and Construction Equipment Solutions, partnering with renowned OEM brands nationwide.

At Northeast, we are a high-performance business built on hard work, skill, and integrity. We employ the best, invest in their growth, and empower them to deliver results. At Big Chief Hire, you’ll be part of that legacy — a team that goes the extra mile and always delivers.

Ready to make the move?
Accelerate your career and apply now.

Need more info before you apply?

Feel free to call or text Leigh Rolton on 0429 463 390 or email leigh.rolton@northeastauto.com.au – happy to chat!

*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical and random drug and alcohol testing throughout employment.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

Respectfully not agencies