Parts Interpreter (SHEPP)

Built from the ground up since 1978, and backed by family values, we’re the one-stop auto shop that always goes above and beyond for our customers and our employees.

That’s the Northeast experience.

About the Role: 

We are seeking a dedicated and detail-oriented Parts Interpreter to join our team at Northeast Auto Group. As a Parts Interpreter, you will play a crucial role in assisting customers and technicians in identifying and sourcing the right parts for various automotive, industrial, or machinery applications. If you have a passion for helping customers, strong knowledge of parts and components, and exceptional communication skills, we want to hear from you.
If you are motivated by the opportunity to increase customer sales and your earnings, don't hesitate to submit your application today!

Key Responsibilities will include:

• Provide excellent customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
• Use your expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
• Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
• Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
• Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
• Maintain accurate records of customer interactions, orders, and inventory management.
• Work closely with other team members, including sales, technicians, and suppliers, to ensure a seamless customer experience.

About You: 

• Knowledge or a passion for automotive, industrial, or machinery parts and components.
• Excellent customer service and communication skills.
• Attention to detail and the ability to work in a fast-paced environment.
• Proficiency in using computer software and inventory management systems.
• Previous experience in parts interpretation or related fields is preferred but not required.

About Us

Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 630 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.

We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.

We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.

Ready to make the move?

Accelerate your career and apply now.

*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical.

Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.

In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.

Respectfully, no agencies please.