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Hire Controller (BCH QLD)
Big Chief Hire is a leading specialist in civil construction and machinery hire, operating across SA, VIC, QLD and NSW. We support major projects nationwide with reliable equipment, exceptional service, and a people-first approach - Role is located in our Ormeau QLD
About the Role
As a Hire Controller, you’ll be the heartbeat of our hire operations—building strong customer relationships, managing bookings, and ensuring equipment is delivered on time and ready for action. You’ll maximise every sales opportunity through your day-to-day customer interactions and keep operations running smoothly.
Key Responsibilities
- Manage the end-to-end hire process, including bookings, scheduling, dispatch and returns.
- Provide customers with equipment availability and tailored hire solutions
- Coordinate transport, delivery and collection of machinery and vehicles.
- Maintain accurate records of all equipment — in branch, on hire, or in service/repair.
- Monitor and manage hire agreements, contracts, and related documentation.
About You
You’re someone who thrives in a fast-paced environment and enjoys being a pivotal point of contact. You bring:- Previous experience in truck or machinery hire (highly desirable).
- Strong multitasking and time-management skills.
- Excellent written and verbal communication — confident, clear and customer-focused.
- High attention to detail with strong accuracy in documentation
- Experience with hire management systems or the ability to learn quickly.
- A proactive mindset and strong problem-solving ability.
About us
Big Chief Hire, a proud member of the Northeast Auto Group, is your go-to supplier for truck and heavy machinery hire across Australia. We provide an extensive range of hire equipment — from earthmovers to trucks — tailored to suit every project.
Whether you need wet hire with skilled operators or dry hire where you take the controls, Big Chief Hire is committed to delivering exceptional service, reliable machinery, and flexible hire solutions. You can count on us to keep your project moving.
Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.
We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.
Ready to make the move?
Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.
Respectfully, no agencies please.