Credit Controller- BCH SA
We are seeking an experienced and motivated Credit Controller to join our team. In this role, you will be responsible for managing customer accounts, maintaining strong client relationships, and supporting the smooth financial operations of the company.
The Role
We are seeking a dedicated and experienced Credit Controller to join our Finance team. Reporting directly to the Assistant Accountant, this role is responsible for managing customer accounts, overseeing collections, maintaining accurate reconciliations, monitoring credit risk, and supporting strong cash flow outcomes while building positive relationships with customers and internal stakeholders.
Key Responsibilities
- Process daily bank reconciliations and customer receipting
- Prepare daily cash flow reports and two-month cash flow forecasts
- Process new customer trade account applications
- Monitor and assess customer credit risk through Creditor Watch
- Manage credit note processing in line with company policy
- Monitor and update customer credit limits and stop hire statuses
- Liaise with internal departments regarding accounts receivable and operational matters affecting collections
- Ensure credit policies and procedures are consistently applied
- Manage customer collections and resolve account queries
- Reconcile customer accounts accurately and maintain customer master data
- Manage overdue accounts and work with internal stakeholders to resolve outstanding issues
- Implement strategies to maximise cash flow and minimise bad debt exposure
- Review and release orders placed on credit hold in line with company policies
- Reconcile major accounts monthly and provide reporting to the Group Finance Manager
- Build strong relationships with customers and internal teams to support collaboration and service outcomes
Skills, Experience & Qualifications
- Previous experience in Accounts Receivable or Credit Control roles
- Strong stakeholder engagement and customer relationship management skills
- Excellent written and verbal communication skills
- Strong interpersonal skills with the ability to work collaboratively across teams
- Proficiency in Microsoft Office and the ability to learn new systems quickly
- High attention to detail with strong problem-solving and organisational skills
- Sound understanding of credit control processes, collections, and account reconciliations
- Ability to manage competing priorities and work to deadlines
- Knowledge of ethical credit practices and company compliance standards
About Us
Big Chief Hire, a proud member of the Northeast Auto Group, is your go-to supplier for truck and heavy machinery hire across Australia. We provide an extensive range of hire equipment — from earthmovers to trucks — tailored to suit every project.
Whether you need wet hire with skilled operators or dry hire where you take the controls, Big Chief Hire is committed to delivering exceptional service, reliable machinery, and flexible hire solutions. You can count on us to keep your project moving.
Established in 1978, the Northeast Auto Group is a national award-winning automotive retail and service organisation employing 600 people in South Australia, Victoria, Queensland, New South Wales and Northern Territory.
We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions. Our group of companies include Light and Heavy vehicle dealerships, Engineering and Manufacturing division, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we will always deliver.
Ready to make the move?
Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Right to Work in Australia Check, National Criminal Police Check or a Pre-Employment Medical.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.
Respectfully, no agencies please.
