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Automotive Service Advisor
Built from the ground up over a quarter of a century and backed by family values, we’re the one-stop auto shop that goes above and beyond for our customers.
That’s the Northeast experience.
About the role
At the Northeast Auto Group, we provide our customers with the best possible experience, we the opportunities for Service Advisor to join our Service team at our Sunshine Coast Location. As a Service Advisor your primary focus will be assisting our customers with bookings, ongoing communications throughout their service, invoicing and vehicle collection.
Key Responsibilities
- Maintaining customer bookings calendar and ensure it is always up to date
- Customer check in
- Keeping lines of communication open between service team and customers
- Assisting the service team with all customer facing aspects of the department
- Answering phones and emails
- General administration duties
About you
We are looking for someone that is a great team player and is dedicated to providing the first-class customer service every time.
- Customer Service experience
- Ability to communicate the value of our service and repairs
- Intermediate computer skills and DMS experience
- Outstanding communication and interpersonal skills
- Excellent time management skills
- Current Driver’s License
About Us
Established in 1995, the Northeast Auto Group are a national award-winning automotive retail and service organisation who employ over 640 people in South Australia, Victoria, Queensland and New South Wales.
We are quickly becoming the largest seller of trucks in South Australia. We deliver a full-service experience to the industry through our multiple business units to provide the best service and solutions to our customers. Our group of companies include an Engineering and Manufacturing division, Parts, Service and Repair centre, Agricultural and Construction Equipment Solutions, Iveco, Isuzu and other franchises.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile, and we always deliver.
Ready to make the move?
Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be asked to undergo various pre-employment checks, such as Work Entitlements Check, National Police Check and Pre-Employment Medical
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
In order to maintain a safe work environment and comply with legal regulations Northeast East Auto Group conducts random drug and alcohol testing as part of its employment policies.
No agencies please